Once again it's been quite a while since my last blogpost, but believe me I haven't been lazy: I was working, finished my thesis over the weekend and I went on a little trip to Paris. I won't bore you with stories about work and my studies, but I did want to share a few of my Paris Insta-photos. After Valencia and Berlin, I wasn't planning to go on another trip, but when my friend M. asked me to join her for her "Louboutin mission", I couldn't say no. Although I'm not really a shoe person myself, I was super curious to visit the store and see which pair she'd pick as the ultimate birthday gift. But wow, what a disappointment.
The first store we went was very small, messy (dirty carpet?!) and only had a small selection of the more classic pairs. But we were in a good mood, so we searched for the second store. There we had to wait in line more than an hour before we were allowed to enter (let me remind you it was 35°c), but the store looked much bigger and quite chic so we were sure it was worth our time... To keep it short: we were wrong. The salesman, who's only job was to help my friend find what she was looking for- a pair of classic black heels (can't be difficult, right?) - was rude, impatient and refused to show her more than 2 options (both not at all what she asked for- oh and we really tried to explain in our best french, so we can't even blame it on a language barrier) .
Personally, I was shocked.. if you wait in line for more than an hour and are prepared to spend more than 500 euros on a pair of shoes, the least you should get is some plain friendliness. If I would have been the one buying the shoes, I would have decided to go for another brand straight away, but my friend has been dreaming of a pair of red-soled killerheels for quite a while, so I understood she didn't want to give up. The next day we went to the third store and although the service still wasn't at all what I was hoping for, she did find her pair there and I was very happy for M. that we succeeded in our mission after all.
The reason I'm writing about this rather negative experience, is because I'm very curious to hear if you had similar experiences in designer stores and what your opinion is on customer service nowadays. Were we just unlucky or is this just a common way of treating customers?
Often people refuse to buy expensive items online, because they enjoy the whole " store experience" (I'm one of them), but sometimes I wonder why I bother?
Anyway, the rest of the trip was super fun. We admired the beautiful fall-winter collections at Galeries Lafayette & Printemps, enjoyed the sun, had a tasty dinner,walked along the Seine, did some shopping at my favorite french brands,...
I can't wait for my next trip to this beautiful city, but first... Berlin !
On the photos I'm wearing a black Zara dress, Prada sunnies & my Z&V bag - black Sandro top, Zara skorts & Mango sandals. I'm also curious to hear what you think of my new Banana republic zebra flats & my Marc by Marc Jacobs laptop case?
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